1. Website owner

• Name: AI Soft S.C. (Spanish civil partnership, sociedad civil)
• Tax ID (NIF): J44800365
• Registered office: Avenida Malde Vizoso 13, 3rd floor left, 15570 Narón (A Coruña), Spain
• Registration: entered in the Commercial Register (Registro Mercantil) of A Coruña, Volume [●], Folio [●], Sheet C-[●], Entry [●]
• Email: legal@ai-softs.com
• Phone: +34 691 84 28 48
• Activity: software development, technology consulting and platform engineering services.

2. Purpose and scope

This Legal Notice governs access to and use of https://ai-softs.com (the “Website”). Access is free and requires no registration. Anyone who accesses the Website becomes a user and accepts these conditions; if you do not agree with them, please do not use the Website.

3. Conditions of use

Users must use the Website in accordance with the law, good faith, public order and this Legal Notice. In particular, users must not: (a) introduce or spread viruses or other harmful code; (b) attempt unauthorised access to systems, accounts or data of AI Soft S.C. or third parties; (c) use the contact form to send unsolicited advertising or unlawful content; or (d) scrape content automatically or in bulk without permission. Users are liable for any damage caused by breaching these obligations.

4. Disclaimer and limitation of liability

The content of the Website is for information only and is not a binding contractual offer; the terms of each service are set in the relevant proposal or contract. AI Soft S.C. aims to keep the information accurate and up to date but does not guarantee that it is error-free or that the Website will be available without interruption. To the extent permitted by law, AI Soft S.C. is not liable for damage arising from interruptions, technical failures or the use of the published information, except in cases of wilful misconduct or gross negligence.

5. Links

The Website contains links to third-party sites (for example LinkedIn, X, Facebook, Instagram, Trustpilot or OpenStreetMap). AI Soft S.C. does not control those sites and, under Article 17 LSSI-CE, is not responsible for their content unless it has actual knowledge that it is unlawful and fails to remove the link promptly. You may link to the Website's home page, provided you do not suggest a relationship with AI Soft S.C. that does not exist and do not display its content within frames on another site.

6. Intellectual and industrial property

The design, source code, texts, graphics, logos, the name “AI Soft” and the “EVE” brand belong to AI Soft S.C. or are used with the permission of their owners. Third-party trademarks mentioned belong to their respective owners. Viewing and downloading for personal, private use is permitted. Any other reproduction, distribution, public communication or transformation requires the prior written permission of AI Soft S.C.

7. Customer reviews

The Website displays AI Soft S.C.'s average rating on Trustpilot through a widget provided by Trustpilot. AI Soft S.C. does not publish, edit or select these reviews. Trustpilot applies its own procedures to check that reviews are genuine, as described on its website.

8. Data protection and cookies

The processing of personal data is governed by the Privacy Policy, and the use of cookies and similar technologies by the Cookie Policy.

9. Changes

AI Soft S.C. may change the content of the Website and this Legal Notice at any time. The applicable version is the one published at the time of access, identified by its last-updated date.

10. Language

This Legal Notice is available in Spanish, English, German and Portuguese. In the event of any discrepancy, the Spanish version prevails.

11. Governing law and jurisdiction

This Legal Notice is governed by Spanish law. Any dispute relating to the Website is submitted to the courts of Ferrol (A Coruña, Spain). Where the user is a consumer, the courts competent under consumer protection law, in particular those of the consumer's place of residence, shall have jurisdiction.

1. Data controller

AI Soft S.C. · Tax ID (NIF) J44800365 · Avenida Malde Vizoso 13, 3rd floor left, 15570 Narón (A Coruña), Spain · legal@ai-softs.com · +34 691 84 28 48. AI Soft S.C. is not required to appoint a Data Protection Officer; for any privacy question, write to legal@ai-softs.com.

2. What data we process

• Contact form: your email address, the service track you choose (Sprint, Engineering or Rescue) and the project description and technical details you write. Please do not include health data or other special categories of data.
• Technical browsing data: IP address, browser and device type, date and time of access and pages requested, logged by the server for security purposes.
• Anti-spam verification (only if you accept it in the cookie panel): browser and page-interaction data analysed by Google reCAPTCHA Enterprise to calculate a risk score.
• Correspondence: the data you give us by email, phone or video call.
• Clients and suppliers: name, job title, company, business contact details and, where applicable, billing details of contact persons.
• Social media: the public data of your profile when you interact with our pages on LinkedIn, X, Facebook or Instagram.

3. Purposes, legal basis and retention

We do not send marketing communications or build profiles. When these periods end, data is deleted, or blocked where the law requires it (Art. 32 LOPDGDD).

4. Required data and automated decisions

Your email address and project description are needed to reply; without them we cannot handle your request. If the reCAPTCHA score indicates a likely automated submission, the form rejects the message. This check has no legal effect on you, and you can always write to us directly at eve.info@ai-softs.com.

5. Recipients

We do not share your data with third parties unless required by law (for example, with the tax authorities or the courts). To run our services we use the following providers, which process data on our behalf as processors under contracts compliant with Art. 28 GDPR:

• Google Cloud EMEA Limited (Ireland): website hosting in the europe-west1 region (Belgium) and server logs.
• Google Cloud EMEA Limited (Ireland): business email and productivity tools (Google Workspace).
• Google Cloud EMEA Limited (Ireland): anti-spam verification (reCAPTCHA Enterprise).
• Twilio Inc. (USA): delivery of contact-form messages to our inbox (SendGrid).

In addition, if you accept third-party content, Trustpilot A/S (Denmark) receives your IP address when the review widget is shown, and the OpenStreetMap Foundation (UK) when the map is shown. Both act as independent controllers under their own privacy policies.

6. International transfers

Some providers (Google LLC and Twilio Inc.) may process data in the United States. These transfers are covered by the European Commission's adequacy decision of 10 July 2023 on the EU-US Data Privacy Framework, under which both companies are certified, and additionally by the Standard Contractual Clauses approved by the Commission. The United Kingdom benefits from a European Commission adequacy decision.

7. Your rights

You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw your consent without affecting the lawfulness of earlier processing. Write to legal@ai-softs.com or to our postal address stating which right you are exercising. We will only ask for additional information to verify your identity if there is reasonable doubt. We will reply within one month, extendable by two months for complex requests, free of charge.

If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan 6, 28001 Madrid, www.aepd.es) or the supervisory authority of your country of residence.

8. AI Soft S.C. as a data processor

When we develop, host or maintain platforms for our clients, we process the data of those platforms' users on behalf of the client, who is the controller. That processing is governed by the data processing agreement signed with each client (Art. 28 GDPR), not by this Policy. If you use one of those platforms, please contact the organisation that runs it first.

9. Security

We apply technical and organisational measures appropriate to the risk, including: encrypted connections (HTTPS/TLS), encryption of data stored by our providers, access control with strong authentication, rate limiting to prevent abuse, and data minimisation: contact-form messages are not stored in any website database.

10. Minors

This website is aimed at professionals and businesses. We do not knowingly process data of children under 14; if we find we have received such data, we will delete it.

11. Changes to this Policy

We may update this Policy to reflect legal changes or changes to our services. The last-updated date appears at the top. If changes are significant, we will say so visibly on the website.

1. What cookies and similar technologies are

A cookie is a small file that a website stores in your browser. Similar technologies, such as the browser's local storage (localStorage), serve the same purpose. In this Policy, “cookies” covers both.

2. Which cookies we use

• Technical and preference (always on): store your cookie choice and the language and visual theme you select. They are exempt from consent because they are needed to provide the service you request.
• Form security (require your consent): Google reCAPTCHA Enterprise tells people apart from bots when the contact form is sent.
• Third-party content (require your consent): the Trustpilot review widget and the OpenStreetMap map. Until you accept them, a link and a notice are shown instead.

We do not use analytics or advertising cookies.

If you accept third-party content, Trustpilot may use its own cookies or storage to display the widget; these are described in its cookie policy.

3. How to accept, reject or withdraw consent

On your first visit, a panel lets you accept all, reject all or choose by category. You can change your choice at any time with the cookie button in the bottom-left corner or the Cookie settings link. We will ask again every 12 months. If you reject the security cookies, the form cannot be sent, but you can email us at eve.info@ai-softs.com.

4. How to delete them in your browser

You can also block or delete cookies in your browser settings: Chrome, Firefox, Safari and Edge.

5. Transfers and further information

Google may process data in the United States with the safeguards described in the Privacy Policy. For details, see the privacy policies of Google and Trustpilot.